Support

Your subscription is managed through the Apple App Store. To cancel:

1. Open Settings on your iPhone
2. Tap your name at the top
3. Tap Subscriptions
4. Find ProgressPilot and tap Cancel Subscription

Cancellation takes effect at the end of your current billing period. You keep access to premium features until then. The free tier remains available after cancellation.

If you reinstalled the app or switched devices, your subscription should restore automatically when you sign in. If it doesn't, go to Settings within the app and tap Restore Purchases. Make sure you're signed in with the same Apple ID you used to subscribe.

Go to Settings in the app and tap Delete Account. This will:

• Cancel your subscription
• Delete your Firebase authentication account
• Remove your local data from the device

Data synced to iCloud can be removed by disabling iCloud sync for the app in your device settings. You can also contact us at support@progresspilot.app to request full data deletion.

AI features require an internet connection and an active premium subscription (or active trial). If the AI is unavailable:

• Check your internet connection
• Verify your subscription is active in iOS Settings > Subscriptions
• The app automatically falls back to deterministic programming when the AI is unreachable — you'll always have a workout

If the issue persists, contact us with your device model and iOS version.

HealthKit access is optional. To manage it:

1. Open Settings on your iPhone
2. Go to Privacy & Security > Health
3. Find ProgressPilot
4. Toggle individual permissions on or off

When enabled, the app reads your body weight and cardio workouts, and writes completed strength sessions to Apple Health.

Yes. All core features work without internet: set logging, rest timer, Performance Index scoring, personal record detection, and the Home Screen widget. AI features (program generation, daily targets, exercise swap suggestions) need a connection, but every AI feature has a smart offline fallback so you always have a workout ready.

Go to Settings in the app and tap Edit Profile. You can change your training goal (strength, hypertrophy, general fitness), available training days, equipment access, and session length. Changes take effect with your next weekly program generation.

Premium subscribers can export their training history as a CSV file. Go to Settings in the app and tap Export Data. The CSV includes all sessions, exercises, sets, reps, weights, and PI scores.

ProgressPilot requires iOS 17 or later on iPhone. The app also supports iPad via iCloud sync. An internet connection is needed for AI features, but the app works offline with deterministic fallbacks.

Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find the ProgressPilot charge, and request a refund.